FAQ

Questions, answered plainly.

If yours is not here, ask us directly.

AI and automation

What is an AI agent, in plain terms?

Software that can read, decide and act on a specific job, such as sorting enquiries or processing documents, using AI models plus access to the tools that job needs. Unlike a simple chatbot, it does work in your systems. Unlike rigid automation, it copes with messy, real-world input.

Will AI make mistakes?

Sometimes, which is why we design for it. Agents work inside clear limits, ask a person when they are unsure, and anything important waits for human approval. Every action is logged, and we review quality regularly, especially early on.

Is my data safe if we use AI?

Data handling is agreed for each project: which AI services are used, what data each agent can see, and where information is kept. We limit every agent to the data its job needs.

Do we need to replace our existing systems to use AI?

Usually not. Most of our AI work connects to the tools you already use, or adds AI features to your existing application.

How much does AI cost to run?

It depends on volume and the models used. We estimate running costs before you commit, show them in a simple monthly view, and pick the least expensive model that does the job well.

Working with us

Who will I be working with?

One accountable lead, from the first call to launch. For larger projects we bring in experienced specialists as the work needs them, coordinated by your lead throughout.

Can we work together if we are in a different time zone?

Yes. We work remotely and agree communication that suits you: email, scheduled video calls, shared chat and a project board. Demos are recorded if you cannot join live.

How do I keep track of progress?

You get a working demo at the end of each short build cycle, a plain-language progress note, and access to the test site and project board throughout.

Can I see examples of your work?

Selected work is available on request. Much of it is for private business systems, so we share details where our clients allow it.

Cost, ownership and support

How much will my project cost?

It depends on the project. After a first conversation we give you a rough range, and the pricing is agreed with you before any work starts.

Which technologies do you use?

Mainstream, well-supported technology chosen for the job: modern web frameworks, native or cross-platform mobile, major cloud platforms and leading AI models. We avoid anything that would lock you in or be hard to hire for.

Do you support software after launch?

Yes. We offer ongoing support with agreed response times, covering updates, monitoring, fixes and improvements, including model and cost reviews for AI features. Or we hand everything over to your own team.

Can you take over or modernise an existing system?

Yes. We start by reviewing what you have and documenting how it works, then improve or modernise it in safe stages, keeping the old system running until the new one has proved itself.

How do we get started?

Send a short description of what you have in mind through the contact form or to info@parsoftwares.com. We will reply to arrange a call.

Still have a question?

Ask us anything about your project. You will get a direct, honest answer.